We hope to answer all your burning questions down below, but incase we can't feel free to visit our contact page or email wecare@fiercekitty.fun
General Questions
Find the most frequently asked questions below.
All of our Fierce Kitty vibrators are crafted from high-quality, body-safe silicone. Silicone is known for its durability, hypoallergenic properties, and ease of cleaning, which makes it perfect for your toys.
Each toy has a soft, velvety texture and is perfectly safe for intimate use. Plus, they look so aesthetic!
Most of our toys are designed for vulva owners. But, that doesn’t mean our toys can’t be fun for penises as well!
Capricorn is our magic wand vibrator and our most powerful motor. Capricorn can be used all over the body, to deliver deep rumbly or light tingly vibrations.
Flexible in use and design, Virgo can be bent and twisted into shapes that will put your yoga instructor to shame. Virgo is multi-speed so find one you like and enjoy the buzz.
We advise against using our toys for anal play, but you can still enjoy them regardless of if you have a penis or vagina.
When people think of sustainable sex toys, they most likely think of the materials used. We don’t use recycled silicone for our toys because of one big reason. We can’t guarantee that recycled silicone is medical-grade and it could be as porous as a sponge, a definite no-no for your precious health.
We're all for saving the planet, but not at the expense of your well-being.
However, we are making moves to be as sustainable as possible. From reducing plastic packaging to planting trees and working with carbon-friendly couriers, you can read more about our sustainability efforts here.
You can use Fierce Kitty toys if you have vaginismus! If you have vaginismus, it's important to choose sex toys that are designed with your comfort and pleasure in mind.
We suggest that if you have vaginismus begin with vibrators designed for clitoral and external stimulation only. All of our toys are made from soft, flexible body-safe silicone, and feel delightful against the skin.
Begin slowly and focus on the outside of the vulva. It’s important to take your time regardless of if you have vaginismus or not!
Additionally, consulting with a healthcare provider or sex therapist can offer personalised advice and recommendations tailored to your needs and comfort level. Ultimately, prioritising your comfort, safety, and enjoyment is key.
Absolutely! Using sex toys during pregnancy is generally safe for both you and your baby, as long as you're comfortable and your pregnancy is progressing without complications.
If you feel comfortable and your healthcare provider gives you the green light, using sex toys can be a fun and enjoyable way to maintain intimacy during pregnancy.
If you want more detail about using sex toys during pregnancy, you can read all about it in our blog here.
Your pleasure should be worry-free! Our toys are tested rigorously and designed to withstand regular use, including vigorous or frequent use. All of our toys are made to be loved, and it’s not likely that your toy will become damaged. Don’t overthink it, just enjoy using it!
Like any product, they can wear out over time. Each of our toys comes with a 12-month warranty so contact us if you run into any issues before then. You can also keep your toy lasting much longer as long as you learn how to properly look after your sex toy.
About Our Toys
Find the most frequently asked questions below.
We recommend checking out our Sex Toys For Beginner's to find one that looks good to you!
When you receive your vibrator, as a general rule, start slow. We recommend plenty of lube and move your way through each vibration and intensity setting until you find the right one for you.
You don't have to start down below! You can test out the vibrations on your neck, nipples and inner thigh to see how you like them first.
You certainly can, from clitoral to scrotal stimulation, all of our vibes are designed to be as flexible as you want them to be.
Make sure you've fully charged your vibrator first, then simply hold down the power button for about three seconds. When you’re done, hold down the button to turn your toy off.
Each of our toys may differ slightly, so make sure to check the toy description if you're still struggling. Or, contact us!
UGH. We hate bad vibes! While every single one of our vibes goes through a rigorous quality control, we understand that issues can arise.
Each of our toys comes with a 12-month warranty, so if you've run into issues before then you can email our customer support time right here.
Each of our toys comes with a universal charger that can be used across the entire range, so if you have more than one Fierce Kitty toy, you can use the charger that came with the other toy!
If you're not one of the lucky ones to have more than one toy in your arsenal, just email our customer support team and you buy yourself a brand-spanking-new one.
Nothing lasts forever, but with the proper care and maintenance your Fierce Kitty toy could last for up to two years!
Each of our toys come with a 12-month warranty, so if you run into issues before then, get in touch and we'll do our best to help solve any problems.
You can learn how to keep your toys in tip-top shape by reading our blog on looking after your sex toys.
Storing Your Sex Toys
Find the most frequently asked questions below.
Sharing is caring in most cases, but with intimate toys - we really recommend keeping them to yourself (unless it's in the bedroom).
If sharing with other sexual partners, remember that STIs can still be passed on when using sex toys. Make sure to clean them thoroughly between uses and/or use a condom with them. Better safe than sorry!
If your bestie is eyeing up your toy with envy (who can blame them) and you’re looking to be the OFFICIAL Best Friend Ever, gift them their own vibe.
Each of our Fierce Kitty toys comes with its own branded satin bag to keep it clean and safe.
Clean your toy after every use and allow it to dry before putting it away.
We recommend storing it somewhere dry and out of direct sunlight.
You should clean your toy for hygiene reasons after every time you use it, but a clean toy also helps protect your vibe and prolongs their life.
We usually recommend cleaning your sex toys with warm, soapy water before rinsing and patting dry with a towel (clean towels only!) then storing in its included satin bag.
Please don't put your sex toys in the dishwasher or boil them on the hob. Not only do you not need to, you might freak out your family or housemates if you do!
Your Fierce Kitty toy can be effectively cleaned by handwashing it with mild soap and water after every use. And we mean every use!
If you have more Qs about how to look after your sex toys you can read more about it in this blog.
Orders and Returns
Find the most frequently asked questions below.
We ship everywhere! As long as you can receive packages, we can get a Fierce Kitty toy to you.
Please bare in mind that shipping costs may vary depending on where you are based, and we cannot ship to countries that prohibit the distribution of sex toys.
Absolutely! Our shipping is totally discreet, no worries there! We get it, privacy matters, especially when it comes to receiving your goodies.
All of our products are shipped in standard packaging (think a boring brown box), to protect your toy from snooping eyes.
So, rest assured, your order will be delivered in plain packaging without any hints about what's inside. Your secrets are safe with us! You can read more about our discreet packaging here.
Please make sure your delivery address has a safe drop-off point, as we can't be held responsible for any lost or stolen packages once they've been marked as delivered by the carrier.
You'll get a tracking number via email once your package is on its way. Just keep in mind, the tracking info won't start updating until the package reaches the carrier's processing center.
Typically, if a missing package is marked as delivered, it usually shows up within a week. However, if your package is lost during transit and isn't marked as delivered, please reach out to us, and we'll investigate further for you.
You’ll find all the tracking details in your inbox once your product is purchased. We aim to ship within 3 working days, so you won’t have to wait too long to get your vibe on.
For hygiene and safety reasons, we can only accept returns or exchanges on unopened products. Or, if you believe that your product is faulty.
If you're looking to exchange your products, we will accept them within 14 days of purchase as long as the packaging remains completely sealed.
If your product is faulty, contact our customer support team and we can help you with any issues.
We're sad to hear you want to cancel your order!
Orders can only be cancelled within one hour of placing them, and before the order has been shipped.
Contact our team today to see what we can do for you. Remember, you can always return your order once it arrives, as long as the packaging is unopened.
Totally! Just put in the recipients address instead of your own and we'll take care of the rest.
If you don't know their address, you can always get them a Fierce Kitty Gift Card instead!
Unfortunately we don't currently offer gift wrapping as a service! But you can get your bestie a gift card if you're looking to share the good vibes 💜
Wholesale & Affiliate Programs
Find the most frequently asked questions below.
Yes they are! We love hearing from people who want to stock our toys. If you think you could be a good fit, get in touch with us today and let's talk about what we can do for each other 💖
You know it girl 💅
Our affiliate program is open and ready for you to start making money through a side hustle 💸
Unfortunately not! We wish we could spread the love and send out free vibes to everyone but we probably would cease to exist if we did.
However, we know that you're going to love our toys, so trust us when we say they're worth the price 😉
We love collaborating with content creators, big or small 💖 If you're interested in gifted collaborations, please DM our socials team on Instagram and they'll be happy to talk to you!