Shipping *New 2025 Update*

UK Standard Delivery: £5.50 (2-3 working days). FREE on orders over £50

UK Express Tracked Delivery: £6.50 (1-2 working days, if ordered before Midday GMT business day).

Monday to Friday

UK Standard Delivery: Order before 7 pm

UK Express Tracked Delivery: Order before 7 pm

Saturday and Sunday

UK Standard Delivery: Order before 2 pm

UK Express Tracked Delivery: Order before 2 pm

Unless your location is listed below we're shipping to you!

Åland Island, Afghanistan, Algeria, American Samoa, Anguilla, Antarctica, Antiqua and Barbuda, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Bermuda, Bhutan, Bonaire, Bouvet Island, British Indian Ocean Territory, Capa Verde, Cayman Island, Christmas Island, Cocos (Keeling) Islands, Comoros, Cook Island, Dominica, Dominican Republic, Faroe Islands, Fiji, French Polynesia, French Southern Territories, Guam, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Isle of Man, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Libya, Maldives, Marshall Islands, Micronesia, Morocco, Nauru, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Oman, Palestinian Territory, Papua New Guinea, Pitcairn, Puerto Rico, Qatar, São Tomé and Príncipe, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Saudi Arabia, Seychelles, Solomon Islands, South Georgia/Sandwich Islands, Syria, Tajikistan, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, United States (US) Minor Outlying Islands, Uzbekistan, Vanuatu, Vatican, Virgin Islands, Wallis and Furtuna, Western Sahara, Yemen, Zimbabwe

Please note that we do not ship to PO BOX address.

Your order will be shipped within 1 to 2 working days from receipt of order. Once your order has been picked up for delivery, you will receive a shipping notification email with a tracking number and link to help you track your parcel at anytime. Delivery period may varies depending on your location:

USA: 2 to 5 working days

Singapore: 2 to 5 working days

Europe: 2 to 5 working days

Australia: Up to 2 weeks*

Rest of the world: Up to 2 weeks*

* Delivery may take up to 3 weeks depending on various factors, but in most cases, it will be faster than that.

Please understand that our logistics partners love and support Fiercekitty's mission and are committed to delivering your order as fast as possible, but they cannot control how fast the local services work.

USA & Canada: USD 15, free shipping for orders above USD 100

Europe:

Austria: EUR 11, free shipping for orders above EUR 55

Belgium: EUR 9, free shipping for orders above EUR 55

Bulgaria: USD 15, free shipping for orders above USD 70

Croatia: USD 15, free shipping for orders above USD 70

Cyprus: EUR 13, free shipping for orders above EUR 55

Czech Republic: USD 15, free shipping for orders above USD 70

Denmark: USD 13, free shipping for orders above USD 70

Estonia: EUR 13, free shipping for orders above EUR 55

Finland: EUR 13, free shipping for orders above EUR 55

France: EUR 9, free shipping for orders above EUR 55

Germany: EUR 9, free shipping for orders above EUR 55

France: EUR 13, free shipping for orders above EUR 55

Greece: EUR 11, free shipping for orders above EUR 55

Hungary: USD 15, free shipping for orders above USD 70

Ireland: EUR 11, free shipping for orders above EUR 55

Italy: EUR 11, free shipping for orders above EUR 55

Lithuania: EUR 13, free shipping for orders above EUR 55

Luxembourg: EUR 9, free shipping for orders above EUR 55

Latvia: EUR 13, free shipping for orders above EUR 55

Monaco: EUR 13, free shipping for orders above EUR 55

Montenegro: EUR 13, free shipping for orders above EUR 55

Netherland: EUR 9, free shipping for orders above EUR 55

Poland: PLN 62, free shipping for orders above PLN 250

Portugal: EUR 11, free shipping for orders above EUR 55

Romania: USD 15, free shipping for orders above USD 70

Slovenia: EUR 13, free shipping for orders above EUR 55

Slovakia: EUR 13, free shipping for orders above EUR 55

Sweden: SEK 115, free shipping for orders above SEK 550

EU: Our prices include local taxes and duties.

Others: Our prices don't include local taxes and duties. In some cases, you may be charged customs, import duties and taxes when the parcel reaches your country. We do not have control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.

Please refer back to the shipping confirmation email, click on the tracking link, and you will be able to track all the details of your Fierce Kitty parcel journey to your home. Or else, you may also use the tracking number provided to check in your local post office’s tracking system. In case you did not receive the shipping notification email, or can’t find your tracking number, please email us at:

Wecare@fiercekitty.fun

If there is any delay in local delivery, or if the local postal service has not registered the parcel for tracking, write to us anytime at Wecare@fiercekitty.fun and we will help you until you have received your order. Since we guarantee replies made by humans, allow us 24 hours to reply.

We are using an established global parcel post company that delivers your parcels via your local courier service; it will arrive in your letter box depending on size of order. As much as we strive to break taboos around female sexuality, we understand that your private life is…private. Thus, the package will be discreetly labelled only showing your name and ship to address details.

Our products are discreetly packaged. There is no Fierce Kitty logo on the outside of the delivery package. Inside the package, our product is safely packaged in a consumer unit box that has been tested for stability, so it can travel around the world safely to you. This package will also contain a security sticker that will void return if broken.

Åland Island, Afghanistan, Algeria, American Samoa, Anguilla, Antarctica, Antiqua and Barbuda, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Bermuda, Bhutan, Bonaire, Bouvet Island, British Indian Ocean Territory, Capa Verde, Cayman Island, Christmas Island, Cocos (Keeling) Islands, Comoros, Cook Island, Dominica, Dominican Republic, Faroe Islands, Fiji, French Polynesia, French Southern Territories, Guam, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Isle of Man, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Libya, Maldives, Marshall Islands, Micronesia, Morocco, Nauru, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Oman, Palestinian Territory, Papua New Guinea, Pitcairn, Puerto Rico, Qatar, São Tomé and Príncipe, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Saudi Arabia, Seychelles, Solomon Islands, South Georgia/Sandwich Islands, Syria, Tajikistan, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, United States (US) Minor Outlying Islands, Uzbekistan, Vanuatu, Vatican, Virgin Islands, Wallis and Furtuna, Western Sahara, Yemen, Zimbabwe

Only products bought at Fiercekitty.fun can be returned to Fiercekitty.fun. If you are dissatisfied with an item you purchased elsewhere, please return it to the place where you bought it. Before we assist you further on this, please follow the steps depending on your reason for return. Steps are applicable for both vibrator and lubricant product:

If you are not satisfied with your purchase, please contact us at Wecare@fiercekitty.fun within 30 days of purchase.

If the product is unopened, please shipped back the product to us by obtaining the return form from our customer care. Once the product has been received in our warehouse, full refund will be credited in the same form as your order was paid. Please note that shipping charges will not be refunded. We will refund the order amount back to your mode of payment in 2 working days.

However, if the product is opened, we do not accept the product back for hygiene reasons, but we will give you a personalised 30% off coupon code for you to try something else and our customer care will be happy to assist you in choosing the right product for you. Or else, you can take our quiz to find the perfect fit for you here!

If you believe your product is defective, don’t worry, we promise, 1 years warranty for all Fierce Kitty products. However, you may first try some steps below:

Try to shake the product first. However strange this may sound, there might be some dust trapped inside and by shaking it, it can remove it.

If the steps above don’t work, please drop us an email at Wecare@fiercekitty.fun with your proof of purchase and we will assist you further.

Defective products can be returned within 1 year of receipt date for a full refund or replacement. In case of replacement, it will take up to 5 working days to prepare the replacement shipment. In case we request the product to be shipped back to us for investigation, we will also refund you back the shipping charges.

To return a product to Fiercekitty: please obtain pre-authorization from our customer service and we will send you the return form. Once you have your return form, please pack the product and include your completed return form SEPARATE from your defective item, and make sure you include your full shipping address. Then, ship your defective product to the designated address in your return form.

If you want to edit your order, please email us immediately at Wecare@fiercekitty.fun and include your order number in order for us to assist you faster. Your order cannot be edited once the order is shipped

If you would like to cancel your order before your order is shipped, please email us immediately at Wecare@fiercekitty.fun and we will help you with the cancellation. Once your order has been shipped, please check the return policy above in case you want to cancel your order.