Shipping *New 2025 Update*
UK DELIVERY
The good news is we provide Free standard delivery for orders over £50! And Free premium delivery for orders over £75
If your order is under £50, a small delivery fee of £5.50 will be charged in line with our postage charges.
UK DELIVERY CUT-OFF TIMES
Standard Delivery : Orders placed before 12pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. Deliveries take place 7 days a week.
Premium Delivery : All orders placed before 7pm will be packed and shipped the same day. Orders placed outside of these hours will be delivered the next day we are open. Deliveries take place 5 days a week.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Shipping option |
Estimated delivery time |
Price |
Standard |
2 to 3 business days |
Free on orders above £50 £5.50 on orders below £50 |
Premium |
1 to 2 business days |
Free on orders above £75 |
EUROPEAN SHIPPING:
We offer international shipping to all EU countries and the following countries outside:
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Iceland,Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia,Norway, Russia, Serbia, Switzerland, Turkey, Ukraine
The good news is we provide Free standard delivery for orders over £80!
If your order is under £80, a small delivery fee of £15 will be charged in line with our postage charges.
We offer Free premium shipping on all European orders above £200
Shipping option |
Estimated delivery time |
Price |
EU Standard |
4 to 7 business days |
Free on orders above £80 |
Non EU Standard |
4 to 7 business days |
Free on orders above £80 |
Europe Premium |
2 to 3 business days |
£30 |
US AND CANADA SHIPPING:
We offer international shipping to the USA and Canada mainland ( We do not deliver outside the mainland this includes the following states and provinces: Hawaii, Nova Scotia, Newfoundland, Prince Edward island.
The good news is we provide Free standard delivery for orders over $200!
If your order is under $200, a delivery fee of $35 will be charged in line with our postage charges.
We offer Free premium shipping to the USA and Canada on orders above £250
Shipping option |
Estimated delivery time |
Price |
International Standard |
7 to 14 business days |
Free on orders above $200 |
International Premium |
4 to 7 business days |
Free on orders above $250 |
Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Fierce Kitty is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES.
We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Please review our returns page for more information
In the event that your order arrives damaged in any way, please email us as soon as possible at Wecare@fiercekitty.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Wecare@fiercekitty.com